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Tenant information

Relevant Letting Fees and Tenant Protection Information:

  • As well as paying the rent, you may also be required to make the following permitted payments:

(Please note that the landlord has the right to charge an additional monthly rent if they accept a pet [for example, they may charge an additional £15pcm for a dog]. This additional rent figure is chargeable at the discretion of the landlord)

Before the tenancy (payable to us, Tempertons, as Managing Agent):

  • Payment of a refundable tenancy deposit – capped at no more than five weeks’ rent

During the tenancy (payable to us, Tempertons, as Managing Agent):

  • Payment of £50.00 (inclusive of VAT) if you want to change the tenancy agreement
  • Payment of interest for the late payment of rent at a rate of 3% above the Bank of England base rate, payment for each date that the payment is outstanding and applicable to rent which is more than 14 days overdue
  • Payment of up to £50.00 (inclusive of VAT) for the reasonably incurred costs for the loss of keys / security devices
  • Payment of any unpaid rent or other reasonable costs associated with your (tenants’) early termination of the tenancy

During the tenancy (payable to the provider), if permitted and applicable:

  • Utilities – gas, oil, electricity and water
  • Communications – telephone and broadband
  • Installation of cable / satellite
  • Subscription to cable / satellite provider
  • Television licence
  • Council Tax

Other permitted payments:

  • Any other permitted payments, not included above, under the relevant legislation, including contractual damages

Tenant Protection:

Tempertons is a member of the RICS Client Money Protection Scheme – RICS Firm Number: 006931 (a client money protection scheme), and also a member of the TDS, Tenancy Deposit Scheme – Membership Number G03180 (a tenancy deposit protection scheme) and TPO, The Property Ombudsman – Membership Number R00520 (a redress scheme). You can find out more details on our website, or by contacting us directly.

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